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Customer support

//Customer support
Customer support 2017-06-07T20:25:11+00:00

Customer satisfaction is Meggitt Training Systems’ primary objective, and extends far past development, production and installation. Product warranties, partnered with a customer hotline, ensure systems are supported throughout the product life cycle.

Meggitt Training Systems deploys service personnel for instructor training, system installation and software upgrades across the globe. We provide support from in-country sites in the United States, Canada, United Kingdom, Netherlands, UAE, Australia and Singapore.

We also engage user group feedback on system performance, realism and functional capability. Our focus is on the design of moderately priced expansion options to allow fielded systems to keep pace with advances in simulation technology and emerging weaponry.

We encourage dialogue because when it comes to research and development, our customers are our most valuable resource.

Service, support and training contacts

Director of Customer Support
Peter Spicer
Phone: +1-800-344-6771
Fax: +1-678-288-1503
Email: MGTTS-CustomerSupport@Meggitt.com
Law Enforcement Live Fire Service
and Installation Manager

Kyle Barger
Phone: +1-800-344-6771
Fax: +1-678-288-1503
Email: MGTTS-CustomerSupport@Meggitt.com
Technical Manager
James Makeham
Support for Australia, Asia-Pacific,
India and New Zealand
Phone (AU Free Call): 1800-138-136
Phone (NZ Free Call): 0800-778-107
Phone (ROK Free Call): 00-798-6112914
Phone: +61-1800-138-136
Fax (AU Free Fax): 1800-643-199
Fax: +61-1800-643-199
Email: MGTTS-CustomerSupport@Meggitt.com
Military Live Fire Service
and Installation Manager

Andy Steele
Phone: +1-800-344-6771
Fax: +1-678-288-1503
Email: MGTTS-CustomerSupport@Meggitt.com
Install and Field Service Manager
Patrick Grella
Phone: +1-800-344-6771
Fax: +1-678-288-1503
Email: MGTTS-CustomerSupport@Meggitt.com
Customer Relations Manager
Gina Priest
Phone: +1-800-344-6771
Fax: +1-678-288-1503
Email: MGTTS-CustomerSupport@Meggitt.com